Questions before you order? Contact Scarlett Layer for help with an item, delivery, or a return.
Returns & Store Credit
Most new, unused and unworn items may be returned within 30 days of delivery for store credit only.
To request a return, contact us with your order number, the item you wish to return, and details of your request. We will provide return instructions. If you are unsure whether a specific item is eligible, please contact us before purchasing.
Eligible returns are issued as store credit after the return has been received and processed. This store-credit policy does not provide a refund to your bank account or original payment method.
Shipping & Delivery
Available shipping options, charges and delivery estimates depend on your delivery address, item availability and the shipping service selected. Review the options and estimates provided during checkout before placing your order.
Delivery estimates are not guaranteed arrival dates. If you need an item by a particular date, please contact us before ordering to ask about availability and timing.
Shipping to some destinations or shipping certain products may be restricted. Check availability for your address during checkout, or contact us for help.
Need help with your order?
Please include your order number when you contact us about an existing order.